Help and frequently asked questions

Pick a category, such as caterers, wedding halls or photographers, then choose your wilaya. You can also type a name in the search bar. In the app, allow location and 3lia shows the suppliers closest to you first.

Yes. Searching, comparing, reading reviews and contacting suppliers is free, and you do not need an account to browse. An account is only needed to save favourites and write reviews.

3lia started in Blida and is adding suppliers across Algeria, including Algiers, Oran, Constantine, Tipaza, Boumerdès and Médéa. If a category is empty in your wilaya, check back soon or tell a supplier you know to list their business for free.

Suppliers set a starting price for each service. The final price depends on the date, the number of guests and the options you choose, so always confirm it with the supplier before you book.

Results are sorted by relevance to your search and wilaya. A few places at the top of a category may be featured: suppliers pay for them, and they are marked as featured.

Open the supplier's profile and tap Call, WhatsApp or Email. You talk to the supplier directly: 3lia does not read or relay your messages.

Not for now. 3lia helps you find and compare suppliers; the booking, the deposit and the payment are agreed directly between you and the supplier.

Try another channel shown on the profile, such as WhatsApp instead of a call, and avoid late hours. If the number is wrong or the business closed, report it to us from the contact page and we will check the listing.

Sign in, open the supplier's profile and choose Write a review. Give a rating and describe your experience honestly. Reviews help other couples choose.

Yes. Open the supplier's profile while signed in to change or remove your review.

We remove reviews that are fake, insulting, off topic, or written by the supplier about their own business or a competitor.

Tap the heart on any supplier to save it. Your favourites are kept in your account, so you find them on the website and in the app.

Choose Sign up and enter your name, email address and a password. Signing up as a customer is free and takes less than a minute.

On the sign-in page, choose Forgot password and enter your email address. You will receive a link to set a new password.

3lia works in Arabic, French and English. Pick your language from the menu on the website, or in the app's settings.

Open your account and choose Delete my account, then confirm with your password. You have 30 days to change your mind. The account deletion page explains every step and what happens to your data.

Choose Become a supplier, create your account, then fill in your business name, category, wilaya, address, services, starting prices, photos and contact details. Your profile appears in the results of your category and wilaya.

A profile is free: photos, services, prices, address and contact buttons included. Only featured places at the top of a category are paid.

Open your business page and choose Claim this business, or go to the claim page. Our team checks that you are the owner, usually by phone, then gives you control of the profile.

Sign in to your supplier account and open your dashboard. From there you change your profile, add or remove photos, and update each service and its price.

Featured places put your business at the top of your category in your wilaya, marked as featured. There are a few places per category and wilaya. Contact us to know the price and availability.

Yes. Your dashboard shows how many people viewed your profile and how many tapped to call, send a WhatsApp message or email you.

Write to us from the contact page with the link to the profile and what is wrong. We check every report and fix or remove the listing.

We collect only what the service needs, we never sell your data, and you can delete your account at any time. The privacy policy explains everything.

3lia never asks for your password or a verification code by phone, message or email. If someone asks you to pay or share a code in 3lia's name, do not do it and report it to us.